fulllacewigs web store FAQ section

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. Order of $75 or more received FREE USA SHIPPING. Please note this is for USA destinations only! Allow 2-4 business days (Monday - Friday) for delivery. For overnight orders, if your order is placed prior to 1pm (EST) your item(s) will ship that business day and arrive on the following business day. **Shipping times do not include product availability and processing time**

RETURN POLICY There are no returns accepted due to manufacturers' policies. NOTE: Unauthorized returns will incur a 50% unauthorized product return fee. We are happy to accommodate exchanges. If you wish to exchange your item(s) please follow our exchange policy below.

The Luxurious Hair Boutique wants you to be satisfied with your order. We allow one exchange per item - In the event that you wish to exchange your purchase due to an error made in color, style or size selection, you can exchange your item for an alternate choice in color, style or size. Follow the guidelines outlined on our main website to successfully process your exchange request. Please contact us at [email protected] if you have any questions.

Shipping and Handling costs for US orders are delivered via USPS or UPS. Continental USA orders totaling $75.00 or over will receive free regular USPS shipping at checkout. Your item will ship from the LHBOUTIQUE.com warehouse located in zip code 13205. The fee for shipping & handling applies to your complete order, even if an item is back ordered and multiple shipments are required. Allow 2-4 business days (Monday - Friday) for delivery. For overnight orders, if your order is placed prior to 1pm (EST) your item(s) will ship that business day and arrive on the following business day. INTERNATIONAL AND NON-US CUSTOMERS International and non-US Customers shipping and handling costs for orders placed on LHBOUTIQUE.com are $35.00 for the first item and $5 for each additional item. Orders are delivered via USPS 2-5 day delivery. Orders shipped outside the continental U.S. may be subject to tariffs, duties and/or taxes upon delivery and are the sole responsibility of the customer.

LHBOUTIQUE.com offers a 5% discount rate on all wigs, products and services to Cancer/Hair Loss Patients. In order to receive the discount, the customer must mail or fax us documentation from a doctor stating the condition (must be on the physician letterhead, documents will be verified). After the verification process, the customer will receive the discount on each purchase thereafter.

A lace front wig has adjustable straps or stretch material in the back, and therefore cannot be worn in a high ponytail with the back showing. While the full lace wig is lace all around, and can be worn up in a high ponytail. Both wigs can be parted anywhere, anyhow, and both offer a natural look.

Swiss lace is a bit thinner and more delicate than french lace, so therefore french lace is recommended for first time wearers. However they both offer a natural look.

You will need the tapes or glue to apply the wig. You will also need an adhesive remover to remove adhesive whenever you need to take off. The scalp protector is also recommended but not necessary. All your lace wig accessories are sold at lhboutique.com/catalog.

Indian hair is currently the best hair on the market for wigs and weaves. It comes in different textures. These include straight, curly and wavy. The Indian hair is recommended for almost everyone.

We offer Indian Remy, Mongolian Remy, European Remy Hair, Malaysian Remy, Chinese Remy, Brazilian Remy and much more. We carry most of our textures in VIRGIN unprocessed as well. Some of our styles are straight, curly, body wavy, kinky curly, loose wavy, wavy, and some other textures. The European hair is the silkiest and most expensive hair available.